Manager MTN on demand - Lagos

Job title Manager MTN on Demand 

Job Description

To Manage Bank partnerships for the MTN on Demand service.

To co-ordinate all internal activities to ensure effective operation of the service. This includes coordinating all marketing activities to grow the service.

Extract value from what we already have by focusing on optimizing processes within the Unit/Department in line with the value creation philosophy. This includes individual contributions and recommendations to improve existing business project/initiative, capital/budget efficiency activities within the Unit, contracts review and negotiation in collaboration with the Procurement team, structural changes within the Unit etc.

Drive Innovation by identifying and taking advantage of new business opportunities, e.g., by stimulating and encouraging new business opportunities, launch of products, product/process innovation, business model innovation etc.

Maintain leadership in the ICT/Digital industry by influencing stakeholders within your immediate ecosystem for MTNN’s benefit. This includes participation in credible external think-tank sessions, involvement in inter-divisional focus Group sessions to improve business performance etc.

Enhance/expand MTN’s role in the larger national macro environment by participating in CSR projects and/or NGO’s, involvement in recognized professional institutions, think-tank activities etc.

Role model the vital behaviours needed to sustain organisational performance and drive people management activities by being the principal coach for your direct reports using the people management framework. Participate in employee engagement projects such as mentorship, facilitating programs, etc. In addition, support recruitment, on boarding and grievance management processes etc.

Develop partnerships report on agreed outputs as required.

Gain a deep appreciation of all products and services

Carry out and use research to accomplish business objectives

Develop advertising/communication concepts in support of the service.

Manage CLM and BTL activities for the service

Manage advertising/promotions/events from concepts stage (agency briefing–script-storyboard development) to execution (production-flighting)

Develop and manage partnerships with Bank partners and Aggregators to drive speedy implementation of the service roadmap.

Develop and manage the service evolution/roadmap

Develop KPIs to track the performance of the service

Network and build solid relationships with internal units and relevant third parties (e.g. strategic investors, technical and finance partners, business consultants etc.) and develop a close working relationship with relevant information sources to provide an integrated service.

Liaise with various stakeholders (departments, agencies/suppliers) to ensure smooth implementation of planned retention initiatives and ensure that such initiatives are implemented within budget.

Nurture in house relationships with key stake holders to ensure smooth running of account management process

Work with internal stakeholders to drive service delivery and availability.

Job condition 

Normal MTNN working conditions

May be required to work extended hours

Frequent national travel

Experience & Training

A first degree in related discipline

Fluent in English

MBA will be an added advantage

Minimum of 6 years’ experience which includes:

Minimum of 3 years’ experience in an area of specialisation; with experience in supervising/managing others

Experience working in a medium to large organization

Experience in Financial Services (Preferable e-Business Department)

Project Management

Payment Card Industry Standards

Relationship Management

Negotiation Skill

Minimum qualification HND 

Interested candidates, follow link https://careers.mtnonline.com/VacancyDetails.aspx?VacancyID=288